Privacy policy.
Last updated January 2022
1. Introduction
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.soulisquoy.co.uk (the “Website”).
This privacy notice aims to give you information on how Soulisquoy Printmakers collects and processes your personal data through your use of our website, your use of our stores or your participation in an event, including any data you may provide when you sign up to our newsletter, purchase a product or service or take part in a competition.
Soulisquoy Printmakers, Company Number SC078868, Charity Number SC002529, Soulisquoy Printmakers Registered Office c/o Buckquoy, Harray, Orkney, KW17 2JS the data controller and responsible for your personal data (referred to as “Soulisquoy Printmakers”, “we”, “us” or “our” in this privacy notice).
We have appointed a data protection officer who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data protection officer using the details at the bottom of this page.
2. Information We May Collect From You
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
3. Our Purpose For Processing Your Data
- By consent of the data subject; Squarespace to power our online store;
- Necessary for the performance of a contract with the data subject or other person;
- In compliance with a legal obligation;
- Or necessary for the purpose of legitimate interests pursued by the Data Controller (except where these are overridden by the interests, right, or freedoms of the Data Subject).
We will only keep your information as long as you remain an active user and for 6 years afterwards you stop being a user, for tax purposes or otherwise as required by law.
4. Cookies
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our Cookies Help us:
- Make our website work as you'd expect.
- Save you having to login every time you visit the site
- Improve the speed/ security of the site
- Continuously improve our website for you
- Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
We do not use cookies to:
- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass data to advertising networks
- Pass personally identifiable data to third parties
- Pay sales commissions
Anonymous Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
You can learn more about all the cookies we use below.
https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this.
5. Where We Store Your Data
The data that we collect from you may be transferred to, and stored by ourselves, or our carefully selected processors at a destination outside the European Economic Area (“EEA”). We will only allow this if your data is adequately protected and we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy (e.g. through US Privacy Shield or Standard EU contractual clauses).
Unfortunately, the transmission of information via the internet is not completely secure and although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to ours or any Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
6. How We Use Your Information
We use information held about you in the following ways:
– To administer the Website and to help you use the Website;
– To ensure that content on the Website is presented in the most effective manner for users;
– To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
– To carry out our obligations arising from any contracts entered into between you and us;
– To notify you about changes to our goods and / or services;
– To process your payments;
– To keep records of purchases, sales or other transactions for the purpose of ensuring that the requisite payments and deliveries are made in respect of those transactions, and to make financial or management forecasts to assist us in conducting our business activities;
– To allow us to contact you in relation to campaigns and promotions and to monitor the success of such campaigns and promotions where you have consented to be contacted for such purposes;
– To allow us to contact you in relation to competitions, to process your entry to our competitions and to fulfil our obligation under the competition terms and conditions;
– For the purpose of advertising or marketing our business, our goods and promoting our public relations in connection with our business; and
– To carry out analysis of sales processed through the Website and specific products which have been frequently viewed on the Website for marketing and business development purposes.
For some of the uses of your personal data there is a legal basis under GDPR and all applicable data protection laws for us to use such personal data without your consent where we have legitimate interests, contractual obligations or compliance with a legal obligation to do so.
If you do not want us to use your data in this way, please contact us at: info@soulisquoy.co.uk
7. Disclosure Of Your Information
We may disclose information about you to law enforcement officials in the investigation of any alleged unlawful activities by you. We may also be required to disclose information to a court or regulatory body when required to do so by law.
We may also share your information with our carefully selected service providers to help manage the Website and provide specialist services, including but not limited to, marketing, profiling and processing online purchases including hosting services, payment services and logistics carriers. These companies are only allowed to use your data under our instruction and in order to help us to fulfil our services to you and they will take all appropriate measures to prevent unauthorised or unlawful access.
We use Squarespace to power our online store and accept credit and debit card payments-you can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy.
Additional payment processors we work with are:
Squarespace - to power our online store and process card payments - you can read more about how Squarespace uses your Personal Information here: https://www.squarespace.com/privacy
PayPal - their Privacy Policy can be viewed at https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev
We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
8. Your Rights
If you have signed up to our email newsletter and now wish us to stop sending you email correspondence, you can opt out at any time by contacting us at info@soulisquoy.co.uk
Where you ask us to stop sending you correspondence through either our postal mailing list or our email mailing list we shall take reasonable steps to remove your details immediately from our email mailing lists.
The Website may, from time to time, contain links to and from other websites. If you follow a link to any of these other websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9. Access to Information
You have the right to request a copy of the personal information that we hold about you. To do this, please contact us at info@soulisquoy.co.uk. We will also request that you provide further information and identification to enable your request to be processed securely. Any such requests will take up to 30 days to complete, once all relevant identity checks are satisfied and completed. There is no charge for these requests. Should we be prevented from disclosing your personal information, reasons will be given for the refusal.
Where we use your personal data on a consent basis, you have the right to withdraw that consent at any time. You also have the right to ask us to stop using your personal data for profiling or direct marketing processes. You can update, erase or amend your preferences or how we manage your data at any time. If you believe that any information we hold about you is incorrect or incomplete, please contact us using the contact details provided in the ‘Contact Us’ section below. We will thereafter correct any information found to be incorrect. You can find detailed information about your rights under the Data Protection legislation on the UK Information Commissioner’s website: https://www.ico.org.uk/
10. Changes To Our Privacy Policy
We may change this Privacy Policy from time to time. Any changes we may make to our Privacy Policy in the future will be posted on the Website.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e mail at info@soulisquoy.co.uk or by mail using the details provided below:
Laura Drever
Data Protection Officer
Soulisquoy Printmakers, c/o Buckquoy, Harray, Orkney, KW17 2JS